The Gonexa Doc solution is Gonexa's historic solution for generating a document from a template in the format .docx. xlsx .pptx .pdf
Allow access to support
Your Gonexa support team may need to log in to your application using your ID to resolve and repair issues arising from your request. To do this, you must first allow us access.
Open access to Gonexa support
From the environment in question, click on your user icon at the top right of any page in your organization.
Go to settings
Open the Allow Access to Account Login tab
Grant access to Gonexa support by selecting the desired duration of access and clicking on save.
Provide support with the organization ID
From Setup, go to Company Information
Get the organization ID
Give this information to support so they can connect