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Grant access to support!
Open access to Gonexa support
- From your Salesforce environment, click on your user icon at the top right of any page in your interface.
- Go to settings
- Open the "Grant Account Login Access" tab
- Grant access to Gonexa support by selecting the length of access you want and click save.
Provide organization ID to support
- From Setup, go to Company Information
- Get the organization ID
- Send this information to support so they can connect