Gonexa University
Gonexa University

Advanced training


The Gonexa Sign solution allows you to send an electronic signature without leaving the Salesforce environment.

Setting up Sign followers

Add a follower to inform him of the progress of the signature procedures

Prerequisites

BEFORE STARTING
  • Gonexa Sign installation and configuration
  • Creating a Gonexa Sign document template with a signature location
  • Have Gonexa Sign Admin set permission to set up interactions
  • Have at least package version 2.10

Why add followers

A follower allows you to be aware that a document is being signed by signatories. No action is expected from the follower, they simply follow the signing process.

Set up followers

STEP #1
  • From your document template, go to the “Sign” tab
  • In the “Followers” component, click Configure
  • Please fill in the following information:

Follower email template ID
: Salesforce ID of the email template to use to send an email to followers

Allow followers to be added : This check box allows followers to be added when sending for signature

Contact search filter : This filter allows you to limit the list of follower contacts
Example: Search only contacts whose function is Director

Adding followers

STEP #2
  • Still in the “Followers” component, click New to add a follower
  • Please fill in the following information:

Type
: Function of the signatory to identify him
Example: Sales manager

Default contact: The field that references the contact who will be a follower by default, in case the box '” Allow the addition of followers” is unchecked
Example: Sales Director (Sales Director__c)

Follower display filter : This filter allows you to display or not the choice of this type of follower
Example: Select this follower only if a context criterion is met

When generating the document, the sending for signature component displays the default follower chosen previously, and allows you to add other followers as needed