Prerequisites
BEFORE STARTING
Why add followers
A follower allows you to be aware that a document is being signed by signatories. No action is expected from the follower, they simply follow the signing process.
Set up followers
STEP #1
From your document template, go to the “Sign” tab
In the “Followers” component, click Configure
Please fill in the following information:
Follower email template ID : Salesforce ID of the email template to use to send an email to followers
Allow followers to be added : This check box allows followers to be added when sending for signature
Contact search filter : This filter allows you to limit the list of follower contacts
Example: Search only contacts whose function is Director
Adding followers
STEP #2
Still in the “Followers” component, click New to add a follower
Please fill in the following information:
Type : Function of the signatory to identify him
Example: Sales manager
Default contact: The field that references the contact who will be a follower by default, in case the box '” Allow the addition of followers” is unchecked
Example: Sales Director (Sales Director__c)
Follower display filter : This filter allows you to display or not the choice of this type of follower
Example: Select this follower only if a context criterion is met
When generating the document, the sending for signature component displays the default follower chosen previously, and allows you to add other followers as needed