> For the complete documentation index, see [llms.txt](https://university.gonexa.fr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://university.gonexa.fr/university/en/error-codes/gnx3602.md).

# GNX3602 – Error when using the Web Assistant

Error code 3602 (GNX3602). "The object could not be queried" error when using the Assistant, related to the Salesforce profile or to access to the Gonexa Apex classes.

**Error code:** `GNX3602`

## Error description

When using the Assistant, the error message "The object could not be queried" appears

## Solutions

* Make sure you have the standard Salesforce "System Administrator" profile

## Workaround

* If you do not use the standard Salesforce System Administrator profile, make sure your profile has access to the APEX classes prefixed with `gnx`


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