> For the complete documentation index, see [llms.txt](https://university.gonexa.fr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://university.gonexa.fr/app/en/using-the-app.md). # Using the App - [Creating an App account](https://university.gonexa.fr/app/en/using-the-app/create-app-account.md): The App account is essential for Gonexa to work properly. - [Environment management](https://university.gonexa.fr/app/en/using-the-app/manage-environments.md): Manage all your Salesforce environments in one place, directly from L'App Gonexa. - [Connect Salesforce environments to the App](https://university.gonexa.fr/app/en/using-the-app/manage-environments/connect-salesforce-environments.md): You can connect multiple Sandbox environments and a single Salesforce Production environment to your App account - [Access the details of an environment](https://university.gonexa.fr/app/en/using-the-app/manage-environments/environment-details.md): From the list of environments in the App, get an overview of the status of each environment - [Update the Gonexa package from the App](https://university.gonexa.fr/app/en/using-the-app/manage-environments/update-package.md): For each environment, you can view the currently installed version and update the package directly from the App - [Invite users](https://university.gonexa.fr/app/en/using-the-app/invite-users.md): Create users in L'App Gonexa with a defined role. - [Attach users](https://university.gonexa.fr/app/en/using-the-app/link-users.md): Since each Salesforce production environment can only be associated with one Gonexa App account, learn how to attach users to the right App account. - [Attach users to the right App account](https://university.gonexa.fr/app/en/using-the-app/link-users/link-users-to-right-app-account.md): To ensure consistent management of Salesforce environments in L'App Gonexa, each production environment can only be associated with one Gonexa App account. - [Attach a user when the App account is validated](https://university.gonexa.fr/app/en/using-the-app/link-users/validated-app-account.md): An App account is considered validated once the production environment has been connected and verified by the Gonexa team. This account then becomes the main account. - [Attach a user when the App account is not validated](https://university.gonexa.fr/app/en/using-the-app/link-users/unvalidated-app-account.md): An unvalidated App account is an account whose production environment has not yet been connected and approved by Gonexa. - [Track consumption](https://university.gonexa.fr/app/en/using-the-app/track-usage.md): Track the status of your Doc and Sign consumption in real time from L'App Gonexa. - [Connect production to track consumption](https://university.gonexa.fr/app/en/using-the-app/track-usage/connect-production.md): After connecting your Salesforce production environment to the App account, a message appears on the home page indicating that an account verification is in progress. - [View your Gonexa Doc consumption](https://university.gonexa.fr/app/en/using-the-app/track-usage/doc-usage.md): Go to the "Doc" tab, then to "Consumption" - [View your Gonexa Sign consumption](https://university.gonexa.fr/app/en/using-the-app/track-usage/sign-usage.md): Go to the "Sign" tab, then to "Consumption" - [Sign logs](https://university.gonexa.fr/app/en/using-the-app/sign-logs.md): Get complete visibility over your Sign logs and syncs with Salesforce from L'App Gonexa. - [Deploying templates](https://university.gonexa.fr/app/en/using-the-app/deploy-templates.md): Make it easier to deploy document templates between 2 Salesforce environments with L'App Gonexa. - [Open a support ticket](https://university.gonexa.fr/app/en/using-the-app/open-support-ticket.md): Contact Gonexa support directly from the App and track the progress of your support ticket. - [How to open a support ticket from the App](https://university.gonexa.fr/app/en/using-the-app/open-support-ticket/open-ticket-from-app.md): Do you have a feasibility question or are you having trouble configuring our solutions? Open a support ticket directly from your App account - [Track the progress of a ticket](https://university.gonexa.fr/app/en/using-the-app/open-support-ticket/track-ticket.md): You can track the progress of your ticket directly in the App. - [Close a ticket](https://university.gonexa.fr/app/en/using-the-app/open-support-ticket/close-ticket.md): You can close a ticket if the answer provided by support meets your needs. You can always reopen the ticket by writing a new message. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. 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